Frequently Asked Questions

Drain Cleaning and Clogging

  • What causes clogged drains?

    Clogged drains are often caused by a buildup of hair, grease, soap scum, or foreign objects like food particles. 

  • How do you unclog drains?

    We use a variety of methods to unclog drains, including snaking, hydro-jetting, and chemical cleaning. The best method will depend on the severity and cause of the clog. 

  • Can you unclog a toilet?

    Yes, we can unclog toilets. We use specialized tools and techniques to clear toilet clogs efficiently. 

Water Heater Services

  • How long does a water heater typically last?

    The lifespan of a water heater can vary depending on factors like usage, water quality, and maintenance. On average, a water heater can last between 8 to 12 years. 

  • What are the signs of a failing water heater?

    Signs of a failing water heater include:  

    • No hot water 
    • Rusty water 
    • Strange noises 
    • Leaks 
    • Reduced water pressure 
  • Do you offer water heater installation and repair?

    Yes, we offer both water heater installation and repair services. We can help you choose the right water heater for your needs and install it efficiently 

  • What is a tankless water heater?

    A tankless water heater, also known as an on-demand water heater, heats water instantly as you use it, eliminating the need for a storage tank.    

  • How does a tankless water heater work?

    When you turn on a hot water faucet, cold water flows into the unit. A gas burner or electric element heats the water as it passes through, providing a continuous supply of hot water.    

  • What are the benefits of a tankless water heater?

    • Endless hot water: Enjoy a continuous supply of hot water, no matter how many faucets are running simultaneously. 
    • Energy efficiency: Tankless water heaters can be more energy-efficient than traditional tank water heaters, as they only heat water when needed.    
    • Longer lifespan: Tankless water heaters often have a longer lifespan than traditional tank water heaters.    
    • Space-saving: They take up less space than traditional tank water heaters. 

Cost and Efficiency

  • Are tankless water heaters more expensive to purchase and install?

    While the initial cost of a tankless water heater may be higher than a traditional tank water heater, long-term savings on energy costs can offset the upfront expense.    

  • How energy-efficient are tankless water heaters?

    Tankless water heaters can be more energy-efficient than traditional tank water heaters, especially in homes with moderate hot water usage. However, energy efficiency can vary depending on factors like water quality and usage patterns.    

Water Flow and Pressure

  • Can a tankless water heater handle multiple fixtures at once?

    Modern tankless water heaters can handle multiple fixtures simultaneously, although performance may be affected if too many fixtures are used at once.    

  • Will a tankless water heater affect my water pressure?

    A well-sized and properly installed tankless water heater should not significantly affect your water pressure. However, if you have low water pressure issues, it's important to address them before installing a tankless water heater. 

Pipe Repair and Replacement

  • What are the signs of a leaky pipe?

    Signs of a leaky pipe include:  


    • Water stains on ceilings or walls 
    • Mold or mildew growth 
    • Increased water bills 
    • The sound of running water when no faucets are on 
  • What materials do you use for pipe repair?

    We use a variety of materials for pipe repair, including copper, PVC, and PEX. The best material for your specific needs will depend on factors like the location of the pipe and local building codes. 

  • Can you repair a burst pipe?

    Yes, we can repair burst pipes. We offer 24/7 emergency services to quickly address burst pipe issues and minimize water damage. 

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